MIRA - Brush - Wood - Mod - N.282

My experience with the Site is generally satisfactory. However, I had an occasion in which I received a product which did not work (new but defective SkyStream 3 plus Streaming Media Player) and I requested replacement. Although I complied with Customer care’s requirements (sending a video showing hooking up the player to TV and switching-on power which showed the gadget is dead, etc.), the response of Customer Care representative’s was negative and unhelpful. I still have this defective produc