Standard Return Policy

The Return policy is specific to each vendor. Please click policy on each product to see the details of the refund and return.

1. Receiving a Refund

You will receive your refund after we receive and process your returned items. We'll notify you via e-mail of your refund once we've received and processed the returned item.

If you paid by          Your refund will go to             After your return is processed

K-Net                          Bank account                          Up to 3 business days

Master/Visa                  Visa/Master                            Up to 5 business days

2. Order cancellation policy

To cancel your order before delivery please email us at info@ubuy.com.kw.